Youve limitless use of our site 24 hrs each day, seven days a week, all year round. Here's the catch: It is nearly impossible to get Way2Go customer service - or even to sort out which phone number. The payment information contained herein is provided only as a public service and is not intended to serve as a source of official documentation. Simply spend your hard earned money by showing your debit MasterCard at merchants or obtain cash from an ATM or bank teller home windows its safe, convenient and secure. If the demand letter isn't answered, we'll help you fill out the court forms and provide copies to submit. .adslot_desk_sidebar { display:none; } Box 4960 Montgomery, AL 36103-4960 Fax: 334-954-5181 Direct Deposit Form. Your supporting your children deposits are published two banking working days after your payment is received in the CSED and processed. Way2Go Card Florida Login Access Funds, Check Balance, ReliaCard login to Check balance -usbankreliacard.com, USDirectExpress Login Page usdirectexpress.com, Way2Go Card Virginia Login VA Unemployment Help, Access Your CalPERS Login and Manage Your Pension, Key2Benefits Login | KeyBank Prepaid Debit Card for Federal Benefits. $1.50 for every effective ATM cash withdrawal at MoneyPass Automatic teller machines after free can be used. While the Department of Human Resources attempts to ensure the accuracy of the information provided, we make no warranty either expressed or implied as to the accuracy of the data. Subscribe to our newsletter and be sure you are always up to date on the APC. When you file your claim, you will have the option to choose either the AL Vantage Debit Card or direct deposit as the method for receiving eligible benefit payments. $0.35 fee for each call to Automated Customer Service that exceed your eight (8) FREE per month, $0.45 fee for each call to Customer Service that exceeds your one (1) free per month, $1.00 fee each month for account inactivity that exceeds 12 months, $1.30 fee for cash withdrawals at an out-of-network ATMs, 2% fee foreach international ATM cash withdrawal transaction, $4.00 card replacement fee with standard delivery (5-8 business days), $15.00 fee for expedited Debit MasterCard replacement and delivery (2-3 business days). The court uses the Alabama Child Support Guidelines based upon Alabama State Law (Rule 32 of the Alabama Rules of Judicial Administration) to make fair and consistent support orders. Alabama Child ID Program, Hosted & Managed by the MW Grand Lodge of F&AM of Alabama
The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. If you find yourself on hold, call back through DoNotPay, and we'll let you know when it's your turn with a live agent. Here are just a few more ways we can make your life easier, save you time, and save you money. Payments may be made by using ExpertPay or MoneyGram. Online Payment Inquiry System Our mission is to work in partnership with families and organizations to ensure that all Alabama children (birth to five) get everything they need to develop to their fullest . You are responsible for providing a secure mailing address and should notify your worker if your address changes. Find out more about our programs and access countless resources. Perhaps the most significant outcome of these meetings was recognition of the need for improving services, streamlining coordination, and maximizing available resources. for children who don't have a voice. This may include working with a specific program, sharing our resources, or even attending one of our events. To find a Comerica ATM near you,click here. Tell the cashier before swiping your Card you would like to get cash back with your purchase. Welcome to Benefits.gov | Benefits.gov Search for the logos proven below. Remember theres free to gain access to your bank account through the web, world wide web.eppicard.com. How does the debit card (ePayment/Way2Go Card) work? Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. No one will be able to use your card once you report it is missing. Follow the instructions provided below to check your Alabama Way2Go Card balance: To access your Alabama Unemployment Card balance and transaction history online, please login your Way2Go Debit Card online account. Your debit card may be dirty or damaged. Your AL Unemployment Insurance payments are posted in accordance with ADOL monthly and weekly payment cycles. This may include working with a specific program, sharing our resources, or even attending one of our events. What would I do if I was unable to activate my new Way2Go card? To access your official login, have your username and password ready. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. The Way2Go cardholders can get cash from ATMs worldwide wherever the MasterCard acceptance mark is displayed. What Can I do?\" So, in this incidence you need to contact the Way To Go card company. If youre ever unsure a phone call you obtain regarding your Card or account is legitimate, hang up the phone immediately and give us a call back while using toll-free phone number found on this web site, on the rear of your Card or perhaps in the data incorporated together with your Card. Free cash withdrawals at MasterCard bank tellers and in-network MoneyPass ATM locations. Existing cardholders can get card support at GoProgram.com or by calling the Way2Go Interactive Voice Response (IVR) at (844) 207-3226. Use your Way2Go Card everywhere Mastercard debit cards are accepted We'll ping you when a live customer service agent finally answers so you can take over to explain your problem from there. Currency conversion fee of threePercent of america amount of money from the transaction put into both ATM and point-of-purchase transactions. Welcome to MyAlabama.gov, your online portal for Alabama services. PDF THE AL VANTAGE DEBIT CARD PRODUCT INFORMATION FREQUENTLY - Alabama Get cash at MoneyPass ATM locations, MasterCard Member bank teller home windows, or at the favorite merchant location, exhibiting the MasterCard Member Acceptance mark. They do not appear to have a central office or even offices in every state where they operate. Download this free app to get connected with Payments are posted Monday through Friday and are available on the card the day following posting after 10:00 a.m. A summary of the Way2Go Card Alabama Transaction fees and Service charges are provided below: Please be aware that there are current reports of phishing emails, cell phone text messages, and vishing phone calls that are intended to obtain personal and/or card information. 378000000 Annual Collections 296000 Families Served 4000000 Amount Unpaid Services Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. The Alabama Central Disbursement Division is the disbursement site for non IV-D income withheld child support payments. Not sure how to contact Way2Go for the customer support you need? Login - Way2Go Website The goal of MyAlabama.gov is to ensure that you are aware of any services that may be available to you. Call 1-800-961-8423 if you need assistance. Our work in Alabama is based on the precept that it is much easier and more cost-efficient to build a healthy, productive child from birth than it is to remediate a troubled child, recapture a troublesome youth, or rehabilitate an adult who is not contributing positively to our society or our economy. $0.50 after the fifth call (each call, each calendar month). All information about the program can be found throughout the site, including event information and materials. There are three ways to get money off your Way2Go Card by making a withdrawal at any MoneyPass ATM location, electronically transfering funds to your personal bank account, or getting free cashback with your purchase at any Debit MasterCard retailer. Submitting a request to report your card as lost or stolen will help to protect your Alabama Unemployment Insurance payments. Nearly half of the union uses Way2Go for unemployment and other government financial benefit programs. Your email address will not be published. Twenty-four hours after the payment has been received. Program. The amounts listed show the amount of money receieved from the non-custodial parent, but that may not be the same amount that was sent to the custodial parent. If you have any questions about the program or hosting an event, please contact us and we will be happy to help you in any way we can. Go Program Way2Go Card Conduent, Inc 4.4 star 43.2K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Works with all Go Program Way2Go Card eligible MasterCard. You can check your AL Unemployment Card balance in-person at any MoneyPass or Comerica Bank ATM location. Your Password must be 10 to 16 alphanumeric characters (letters and numbers) and include all of the following: To check the balance on your Alabama Way2Go Card, please call the toll-free Way2Go Card Customer Service phone number at 1-877-253-0757. What if my Debit Card (ePayment/Way2Go Card) does not work? The Debit MasterCard Way2Go Card is accepted at Welcome to MyAlabama.gov, your online portal for Alabama services. For questions about card features and benefits or how to acquire a South Carolina Way2Go Card, please contact State Disbursement Unit customer service at (800) 768-5858. Receiving Child Support - Tennessee State Government - TN.gov A new card will be mailed to you and should arrive in 9-10 days. For questions about your Alabama Unemployment Debit Card, call the customer service hotline at 1-833-888-2779. If you did not directly request a GoProgram card it is possible that you previously had an EPPICard. Check Way2Go Card Alabama Balance In-Person. There are three ways to check your Alabama Unemployment Card balance online, by phone, or in-person. The developer provided this information and may update it over time. Safety starts with understanding how developers collect and share your data. What is the 2023 FERS COLA for Federal Retirees? These statements may not be mailed to parents whose employers deduct payments from their checks. The Ultimate CSRS Retirement Planning Guide, Be sure to have your account number on hand during the registration process, You may need to enter your account number and CVV. This department is happy to help. English| Espaol | Kryol Ayisyen. Go Program Way2Go Card - Apps on Google Play Unlimited 24/7 online access to your Alabama Unemployment Card balance and transaction history. Sit back and relax while we do the work. Family and Children Services. To unlock your card, you may call Customer Service. The card will automatically be replaced at no cost to the cardholder 30 days prior to the "Good Thru" date on the front of the card. Our Skip Waiting on Hold product works for any phone number and any company's customer service line. The AL Vantage Way2Go Card can be used worldwide, anywhere Debit MasterCard is accepted. If you need help logging into your Alabama Way2Go Card account to access your unemployment benefit payments online, follow the instructions provided below. Online Payment Help Online Payment Information Disclaimer The payment information contained herein is provided only as a public service and is not intended to serve as a source of official documentation. Copies of the guidelines . If you currently receive TANF benefits or have received TANF benefits in the past you may not receive the payment or a portion of the payment. You must also be one of the following: Have a child 18 years of age or younger, or. How soon will I receive my payments on the Way2Go Debit Card? To avoid ATM surcharge fees, use an in-network MoneyPass ATM location. New Electronic Payment Card for Child Support 1-334-242-0210 (Outside Alabama / within Alabama in Montgomery, Autauga, or Elmore counties) 1-800-284-4347 (All other Alabama counties) A touch-tone phone is required to obtain automated information from the child support hotline. Information for Parents Receiving Support - South Carolina Department Debit cards expire every three years. For more information on how to sign up and make a payment using one of these methods go to www.expertpay.com or www.moneygram.com. You can choose to receive an EPC that looks and works like a pre-paid debit card. Alabama Central Disbusement Division P.O. See more Way2Go login instructions below if you have forgotten your user ID. GoProgram.com was created to track your online Way2Go Debit Mastercard account and to account details, including payment history. To find a MoneyPass ATM near you,click here. View. Have an Oklahoma legal question? You can also access your AL Vantage Card Unemployment online account via the Go Program Apple or Android smartphone app. If the card is not working properly, a new one will be mailed. $.35 for every Customer Support Call towards the IVR or live operator once you have used your allocated eight (8) fee free calls every month. Phishing and vishing is a type of scam designed to steal your personal information. These EPPICards are being phased out and replaced with Way2Go electronic payment card. If you are in the store and enter the wrong PIN, you will have three more chances that day to enter the right PIN. Customer servicewill replace your card if it is lost or stolen. To contact theAlabama DOL, call their Customer Service phone number at 1-877-253-0757. Do Not Throw This Card Away! Note: Please visit the Relation to Use incorporated inside your card issuance package for full report on program costs. And no job is too big or too small. Way2go is not the only unemployment debit card. https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. Some ATM . has implemented the electronic payment system to reduce fraud and provide recipients with immediate access to their unemployment benefit payments. The APC provides programs that are dedicated to cultivating thriving lives for our young children. The AL Vantage Card by Debit MasterCard, also known as the Way2Go Card Alabama is the safe and convenient electronic payment system for receiving Alabama Unemployment Insurance (UI) payments. You have to register a 4-digit Personal Identification Number (PIN) for your card before you can start using it. You should always know your PIN before you go to the store. If you have questions about your Alabama Unemployment benefits payments, including when your payment cycle, please contact the Alabama Department of Labor. You can use the Camellia Survey to find out a list of services for which you may qualify based upon your answers to a few simple questions regarding your family and lifestyle. Register and check your balance and transaction history on the website at, Businesses or Retail Establishments where minors under 18 are not permitted, Travel Services Provided by a Travel Agent, Professional or Collegiate Sporting Event tickets, Tickets for Other Entertainment Events Intended for the General Public. DCS: Child Support: Payment Disbursements If you cant remember your PIN or want to change your PIN because you think someone else knows it, call customer service at 1-855-709-1079 to re-PIN your card. Every child needs a hero. Online Payment Inquiry System - Alabama However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. The Alabama Central Disbursement Division (ACDD) was established as a result of federal and state law, known as the Welfare Reform Act of 1996. . Enter the email address associated with your account. Click the green Login button to be taken to yourAlabama Unemployment Debit Card online account. If you are an account holder, you can Log into your account and check the status of your submitted applications at any time. Go Program Way2Go Card on the App Store Many merchants, such as grocery stores, offer cash-back benefits with purchases at no additional charge. Select "Debit Card" and follow the prompts to get "Cash Back" and the amount you would like to receive. No Monthly Maintenance Fees & Get Cash fast at any MasterCard bank teller or MoneyPass ATM. Works with all Go Program Way2Go Card eligible MasterCard programs. MyAlabama Monitoring your prepaid debit card balance on the go is easy and free. We have compiled numerous resources right here on our website, and we did our research. We are actively working on resolving the issue, and apologize for any inconvenience. We know you don't have time to wait on hold and that Way2Go is hard to get in touch with to start with. The new Way2Go Mastercard Debit Card offers more services at no charge. How will I know the balance in my account? There are various ways to get involved with our agency! The Child Support Enforcement (CSE or IV-D) Division Online Payment Inquiry system provides a portal so that Custodial parties can find child support payment information and Non-Custodial parents can find court order balances, bills and payment coupons through their MyAlabama account. What they do have is over 50 different phone numbers. Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, How to Speak to Anthropologie's Customer Service Agents, Reach Emerald Card Mastercard Customer Service Instantly, UnitedHealthcare Customer Service Hacks You Didn't Know, Speak to a TXU Energy Customer Service Agent Instantly, Speak to a Live Zoom Customer Service Agent With No Wait, Connect With Together Energy's Customer Service Rep Fast, Connect With Cashplus Bank Customer Service With No Wait, What Is GetHuman? Let us know where to call, and DoNotPay will do the waiting on hold. We are merely an online resource to help those looking for information. When a payment is loaded, you might access specifics of your bank account through the toll-free customer support phone number 1-877-253-0757 or even the Internet site world wide web.eppicard.com. You must be unemployed or underemployed and have low or very low income. Other states issue cards from other companies. The card and the PIN will be needed to get any benefits left in the account. Visit your biller's website to pay your bill with your Card. The Way2Go Debit Mastercard is a great option for individuals without access to a bank account. The Way2Go Mastercard eliminates expensive check cash fees or trips to the bank and gives easy access to card balances. The brand new debit MasterCard account provides use of your funds 24 hrs each day at Automatic teller machines, bank teller home windows and merchant locations, anywhere debit MasterCard cards are recognized. All you need to do is find the right phone number, and we'll do the rest. This includes buying food at all grocery stores, retail stores, restaurants, medical offices, etc. Search for the company youd like to call. All services and information provided through this site are subject to change without notice. Type in Skip Waiting on Hold and select the product. About ACDD. New APC Mobile App Launchedfor Alabama Parents. vital services for children in Alabama. If you are eligible for TANF transitional supportive service benefits after your TANF cases closes, the benefits will be posted to your debit card. A $5.00 card replacement fee will be deducted from your account balance. DoNotPay can help. Please plan accordi twitter.com/i/web/status/1, Affected by Sunday's power outages and CURRENTLY receiving SNAP benefits? Child Support Payment Information - Alabama Department of Human Resources Using Your Card Choose the "credit" button to sign for a purchase or the "debit" button to get cash back at a merchant location. To be eligible for Alabama Family Assistance, you must be a resident of Alabama, and a U.S. citizen, legal alien or qualified alien. All of these things can be found under the . These status updates will also be sent directly to your email inbox. 5. You should use your Eppicard Alabama MasterCard at merchant locations exhibiting the MasterCard Acceptance Mark. Your debit card account is FDIC insured and your account is protected by your Personal Identification Number (PIN). Payment Options The Way2Go Card can be used at any MasterCard ATM worldwide. Family Services provide a wide range of services Foster Care, Child Support Enforcement, Adoption, and many more. This process provides the custodial parent a safe, convenient and secure way to receive child support payments. PDF The Way2Go Card The need for a better, more synchronized structure for public-private partnerships led to the creation of the Alabama Partnership for Children.