Please let us know how we can improve this page. DPU also has some transportation oversight duties not handled by the Massachusetts Department of Transportation. A lock icon ( If you're not sure what Division to contact, please call the Department's Administrative Division at (617) 305-3500 and we'll be happy to point you in the right direction. Thank you for your website feedback! MassHealth eligibility notices will show income as a percent of the federal poverty level. Need to report abuse or request urgent assistance? Please let us know how we can improve this page. A lock icon ( Massachusetts Department of Public Utilities (est. 1861) . Rubin successfully advocated for environmental justice laws in Massachusetts and Vermont. Top-requested sites to log in to services provided by the state. Mass.Gov Search For general inquiries, please contact DPUs Environmental Justice Point of Contacts: Mark Marini ) or https:// means youve safely connected to the official website. Search the Commonwealth's web properties to more easily find the services and information you are looking for. Website: A .mass.gov website belongs to an official government organization in Massachusetts. Alternatively, the DPU may determine that a financial hardship exists. Please let us know how we can improve this page. Please limit your input to 500 characters. The official search application of the Commonwealth of Massachusetts. Thank you for your website feedback! ) or https:// means youve safely connected to the official website. The DPU seeks to promote safety, security, reliability of service, affordability, equity, and greenhouse gas emission reductions.Learn about services offered by the DPU divisions. Please limit your input to 500 characters. Fax (617) 305 . Transportation Oversight Division | Mass.gov Massachusetts Department of Public Utilities, Executive Office of Energy and Environmental Affairs, Massachusetts Department of Transportation, Massachusetts Department of Telecommunications and Cable, https://en.wikipedia.org/w/index.php?title=Massachusetts_Department_of_Public_Utilities&oldid=1089564121, This page was last edited on 24 May 2022, at 14:31. If you need assistance, please contact the Department of Public Utilities. Need to report abuse or request urgent assistance? The Secretary designates one of the Commissioners as Chair. Table of Contents DPU Regulations Disclaimer 220 CMR 1.00 - 16.00 220 CMR 17.00 - 30.00 220 CMR 31.00 - 98.00 220 CMR 99.00 - 124.00 Learn more about how you can request and access public records from the Department of Public Utilities. If you need assistance, please contact the Department of Public Utilities. Yourelectric or gas company cannot shut off your service if all residents of your household are 65 years or older without written approval from the Department of Public Utilities (DPU). Cecile Fraser and Robert Hayden serve as commissioners.. Authority Updated 8/2021. . For more information visit the, Mass Save is the rate payer-funded, utility-run energy efficiency program overseen by the. Mass.gov is a registered service mark of the Commonwealth of Massachusetts. Levy has also been Chairman of the Massachusetts Public Utilities Commission and Executive Director of the Massachusetts Water Resources Authority, where he . If you need assistance, please contact the Department of Public Utilities. Please let us know how we can improve this page. ) or https:// means youve safely connected to the official website. Please do not include personal or contact information. Prior to her appointment, Fraser served with the Department as counsel in the Division of Regional and Federal Affairs and the Consumer Division. Lifeline utilities interested in claiming a 239-6.5 tax credit must fill out the Lifeline Telephone Service Tax Credit Certification Form and timely file it with the PUC by March 1st of each year. 1Individuals who receive MassHealth Family Assistance or CommonHealth may also qualify if their income is under LIHEAP Income Eligibility Levels. LIHEAP helps low-income individuals and families with the cost of heating their homes during the winter season. For more information, call(800) 334-3047or(800) 262-1320 if you live inarea code 413. Request a public record from the Department, Learn about services offered by the DPU divisions, Energy Efficiency Activities of Utilities, Financial and Operating Annual Returns to the DPU, For Customers of Moving, Towing, or Bus Companies, Grid Modernization, Electric Vehicle Charging, and Battery Storage, Information for Bus, Moving, and Towing Companies, Information for Competitive Suppliers and Electricity Brokers, Information for Consumers about the Electric Industry, Information for Gas Competitive Suppliers and Retail Agents, Interconnecting Renewable Energy Facilities, Interest Rates for Security Deposits and Late Payment Charges, Apply for an Alcoholic Beverages Transportation Permit (ABCC), Get a State Park Construction or Commercial Vehicle Permit, Providing rides through the Human Service Transportation (HST) brokerage, Department of Public Utilities Joins National Campaign to Raise Awareness of Safe Digging Practices, Department of Public Utilities Approves Reductions to National Grids Basic Service Rates, Healey-Driscoll Administration Names Jamie Van Nostrand, Staci Rubin, Cecile Fraser to DPU, Department of Telecommunications and Cable, contact the Department of Public Utilities. Rubin earned a law degree from Northeastern University School of Law, a Master of Public Health degree from Tufts University School of Medicine, a Master of Environmental Law and Policy degree from Vermont Law School, and an undergraduate degree from New York University. from Rutgers University School of Law-Camden. Massachusetts Department of Public Utilities - Wikipedia Top-requested sites to log in to services provided by the state. A .mass.gov website belongs to an official government organization in Massachusetts. It is responsible for oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth. Media contact information is also listed below. Address. Contact us if you need help resolving a problem with your electric, gas, or investor-owned water utility. If you are a first-time applicant, youcan apply in person at a, Individuals who receive MassHealth Family Assistance or CommonHealth, if their income is under LIHEAP Income Eligibility Levels. If you need assistance, please contact the Department of Public Utilities. Here, you can find information on your Massachusetts electric, gas, and water utility rates and tariffs. Please remove any contact information or personal data from your feedback. Please let us know how we can improve this page. Thank you for your website feedback! In accordance with 47 C.F.R. you or someone in your home is seriously ill; it is between November 15 and March 15 andyou need to heat your home; or. Department of Telecommunications and Cable, contact the Department of Public Utilities. We will use this information to improve this page. Please do not include personal or contact information. The posted regulations are not the official version of the Code of Massachusetts Regulations (CMR). Use this button to show and access all levels. The feedback will only be used for improving the website. Thank you for your website feedback! You skipped the table of contents section. Need to report abuse or request urgent assistance? Communications DirectorMaria.B.Hardiman@mass.gov. The Department of Public Utilities (DPU) oversees investor-owned electric power, natural gas, and water companies in Massachusetts. There are currently three members of the commission. Please let us know how we can improve this page. Please remove any contact information or personal data from your feedback. In addition, the DPU is charged with developing alternatives to traditional regulation, monitoring service quality, regulating safety in the transportation and gas pipeline areas, and the siting of energy facilities. A lock icon ( The feedback will only be used for improving the website. We will use this information to improve this page. This page is located more than 3 levels deep within a topic. in Environmental Law from the Elisabeth Haub School of Law at Pace University, his J.D. Contact the Executive Office of Housing and Livable Communities for more information. Electricity in your home | ( 2) Learn about electric competitive supply Electric submetering 4. Review consumer information and file a complaint, Submit comments, find hearings, or visit the File Room, Discover regulations, contact information, and Commission, Executive Office of Energy and Environmental Affairs, for the Department of Public Utilities > Organization Sections > Content. The regulations posted hereare provided for information only. LIHEAP helps low-income individuals and families with the cost of heating their homes during the winter season. You skipped the table of contents section. Please remove any contact information or personal data from your feedback. A lock icon ( If you are not eligible for LIHEAP, you may be eligible for help from the Salvation Army's Good Neighbor Energy Fund, which offers one-time grants for eligible consumers. Thank you for your website feedback! c. 159B, Rail Fixed Guideway System: System Safety/Security Program Standard, Sureties Required of Operators of Motor Vehicles for the Carriage of Passengers for Hire, Operation of Motor Vehicles for the Carriage of Passengers for Hire Under a Certificate of Public Convenience and Necessity, Charter License, Special Service or School Service Permit, Transportation of Hazardous Materials by Rail, Transportation Oversight Division Practice, Rates for the Towing of Motor Vehicles - Effective June 30, 2017, Transportation Network Companies - Effective September 22, 2017, 801 CMR 4.02: Fees for Licenses, Permits, and Services, Open file for Massachusetts General Laws and Session Laws applicable to the DPU, Open file for Energy facility siting laws and regulations, Open file for Trial Court Law Libraries, Code of Massachusetts Regulations, contact the Department of Public Utilities. In addition, we license all intrastate Massachusetts-based motor bus companies. Current commissioners as of 2011 are Ann G. Berwick, chair, Jolette A. Westbrook, and David W. Cash. Department of Public Utilities One South Station, 5th floor Boston, MA 02110 Directions . 220 CMR: Department of Public Utilities | Mass.gov The Department of Public Utilities (DPU) can help you with these matters. You can also read about decisions issued by the Department of Public Utilities (DPU) that affect utility companies and the rates they set. all adults in the home are age 65 or older and a minor child resides in the home. Department of Public Utilities | Mass.gov Mass.gov is a registered service mark of the Commonwealth of Massachusetts. The Transportation Oversight Division regulates the rates and practices of common carriers used to transport passengers and property, including trucks, railways, buses, household moving companies, towing companies, and hazardous waste companies. Public utilities commission - Wikipedia If you need assistance, please contact the Department of Public Utilities. A lock icon ( Prior to her appointment, Rubin was the Vice President, Environmental Justice at Conservation Law Foundation (CLF) where she partnered with residents of historically marginalized communities to address challenges regarding transportation, climate justice, zero waste, and lead poisoning prevention in the six New England states. The Massachusetts Public Utilities Commission is a three-member board that regulates electric power, natural gas and water utilities in Massachusetts.. Healey-Driscoll Administration urges public to take precautions when around waterbodies. Gas in your home | ( 2) What to do if you smell gas Natural gas tips 5. This page is located more than 3 levels deep within a topic. Please limit your input to 500 characters. Its major duties include the regulation of public utility companies that distribute electric power, natural gas and water to the citizens of Massachusetts. A lock icon ( In January 2023, she was appointed Acting Chair, and served as Acting Chair until May 1, 2023. The feedback will only be used for improving the website. You can also find help if you are having trouble paying your bill. Use this button to show and access all levels. The Department of Telecommunications and Cable is responsible for overseeing compliance with laws and regulations affecting telephone and cable providers as well as their customers in Massachusetts. Please do not include personal or contact information. Previously he was Professor of Urban Studies at MIT, where he was actively involved in the restructuring of the electric power and telecommunications industries. This page is located more than 3 levels deep within a topic. Please limit your input to 500 characters. (617) 305-3618Mark.Marini@mass.gov, Scott Seigal The DPU Commission | Mass.gov One South Station Please let us know how we can improve this page. Boston, MA 02110 Phone: (617) 305-3500 Fax: (617) 345-9101 Website: http . Top-requested sites to log in to services provided by the state. For more information, visit the, The Heating Emergency Assistance Retrofit Task Weatherization Assistance Program (HEARTWAP) provides heating system services, including repairs and maintenance, to low-income households. Top-requested sites to log in to services provided by the state. Transitional Aid to Families with Dependent Children (TAFDC), Emergency Aid to Elderly, Disabled and Children (EAEDC), MassHealth Standard, CarePlus, or Limited, Free and Reduced School Lunch or Breakfast Program, Dependency & Indemnity Compensation (DIC) for Surviving Spouse or Parents of Veterans, Health Safety Net Plan Primary or Secondary, The Low-Income Weatherization Assistance Program (WAP) assists low-income households in reducing heating bills by providing comprehensive home energy conservation services. Phone (617) 737-2836 (877) 886-5066 (toll free) Online. If you need assistance, please contact the Department of Public Utilities. Visit the DTC, which oversees the telecommunications and cable industries in Massachusetts. A lock icon ( ) or https:// means youve safely connected to the official website. You may be eligible for a discount rate from your utility if you are eligible for LIHEAP, or ifyou receive any means-tested public-benefit program, such as: Visit theLIHEAP websitefor more information. The DPU seeks to promote safety, security, reliability of service, affordability, equity, and greenhouse gas emission reductions. If you need assistance, please contact the Department of Public Utilities. You skipped the table of contents section. Environmental Justice Contact Share sensitive information only on official, secure websites. A public utilities commission is a quasi-governmental body that provides oversight and/or regulation of public utilities in a particular area (locality, municipality, or subnational division), especially in the United States and Canada.. Some page levels are currently hidden. You may be eligible for assistance if your household income does not exceed 60% of the state median income. The Department of Public Utilities (DPU) is an adjudicatory agency overseen by a three-member Commission. Information for Massachusetts utility ratepayers impacted by COVID-19 ; For assistance with your cable or phone bill, contact DTC ; Contact . Here, you can find out about electricity, natural gas, and water rates in Massachusetts. Public Utilities Commission | Utilities Forms An official website of the Commonwealth of Massachusetts, This page, DPU divisions contact information, is. Use this button to show and access all levels. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. State Utility Commissioners includes Regulatory Commission of Alaska, Alabama Public Service Commission, Arizona Corporation Commission, Arkansas Department of Information Systems Top-requested sites to log in to services provided by the state. Information for companies that transport people and goods, and companies that need vehicles to operate. The utilities in question may be owned by the consumers that it serves, a mutual utility like a public utility district, a state-owned utility, or it may be a . Please remove any contact information or personal data from your feedback. Let your utility company know if all residents of your household are age 65 or older. We will use this information to improve this page. Use this button to show and access all levels. A .mass.gov website belongs to an official government organization in Massachusetts. Information on Company: NARUC A .mass.gov website belongs to an official government organization in Massachusetts. We will use this information to improve this page. It is responsible for oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth. Please limit your input to 500 characters. In addition, yourelectric or gas company cannot shut off your service if you have afinancial hardship and: If you have a financial hardship, inform your utility company immediately. DPU divisions contact information | Mass.gov Below, you can learn about our Commission. Department of Telecommunications and Cable | Mass.gov Karen brings to the Department years of leadership experience in both city and state government, having served as Chief of Staff for the Registry of Motor Vehicles, the Executive Office of Transportation, and the Massachusetts Bay Transit Authority. Online information is available for service providers to assist with submitting registration documentsand regulatory filings. "An Act to Improve Public Records" was signed into law June 3, 2016, enhancing public access to information. The Consumer Division serves the public by providing assistance to consumers in dealing with their electric, gas, or investor-owned water utility. Prior to joining the Department, Fraser worked in private law practice and as an in-house counsel engaged in a range of matters involving utility rates and regulation, infrastructure siting, consumer service issues and related activities. Share sensitive information only on official, secure websites. She embedded environmental justice throughout CLFs culture and achieved victories using a community lawyering approach to improve transit operations and prevent energy and waste facilities in low-income communities and communities of color. As counsel with the Department, Fraser has worked on issues involving New Englands wholesale electric markets and transmission system, as well as consumer issues. c. 159A and M.G.L. Please limit your input to 500 characters. Consumer Division | Mass.gov Please remove any contact information or personal data from your feedback. . Commission's rules pertaining to eligible telecommunications carriers ("ETCs"). For general news media inquiries about the DPU, please contact EEA Press: Maria Hardiman Looking for assistance with household goods movers, involuntary towing, or passenger carriers? contact the Department of Public Utilities. Learn how to request public records from the Department of Public Utilities. The DPU oversees the public safety from transportation and gas pipeline-related accidents, and the energy facilities siting process. Visit the Transportation Oversight Division. This Massachusetts-related article is a stub. Need to report abuse or request urgent assistance? Share sensitive information only on official, secure websites. Need to report abuse or request urgent assistance? Fax (617) 305-3742 . The Massachusetts Department of Public Utilities is one of two Public Utilities Commissions of the Commonwealth of Massachusetts, in the Executive Office of Energy and Environmental Affairs. Please limit your input to 500 characters. A .mass.gov website belongs to an official government organization in Massachusetts. An official website of the Commonwealth of Massachusetts, This page, Help paying your utility bill, is. ) or https:// means youve safely connected to the official website. 1000 Washington Street, Suite 600, Boston, MA 02118. A .mass.gov website belongs to an official government organization in Massachusetts. Please limit your input to 500 characters. Top-requested sites to log in to services provided by the state. Section 105: Telecom Access Commission | Summary FY21 Budget Here, you can find information on your Massachusetts electric, gas, and water utility rates and tariffs. If you have a question about your utility bill or a complaint about your utility company, you can get help here. To reduce your electric or gas bills, you can look into the following energy conservation options: For more information on how to save energy and reduce heating bills, you can read15 Things To Do Now To Winterize Your Homeand6 Ways To Save Energy All Year.